Política de privacidad

Privacy Policy

Last updated: September 17, 2025

Introduction

This Privacy Policy explains how Elurelia (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from elurelia.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the terms described below. If you do not agree, please refrain from using or accessing our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
Updates will be posted on this page with a new “Last updated” date, and we will comply with applicable laws regarding notification.

2. How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from you and other sources. The type of information depends on how you interact with us.

We use your information to:

  • Communicate with you.

  • Provide and improve our Services.

  • Comply with legal obligations.

  • Enforce our terms of service.

  • Protect our rights, our Services, and our users.

3. What Personal Information We Collect

A. Information You Provide Directly

  • Contact details: name, address, phone number, email.

  • Order details: billing/shipping address, payment confirmation, phone, email.

  • Account details: username, password, and security information.

  • Shopping activity: items viewed, added to cart, or purchased.

  • Customer support: information you share when contacting us.

Some features require this data. Without it, certain parts of the Services may not be available.

B. Information Collected Automatically

We automatically collect certain data (“Usage Data”) through cookies, pixels, and similar technologies, such as:

  • Device type and browser.

  • IP address and network details.

  • Pages viewed and interactions on our Site.

Cookies help us enable essential features (e.g., cart, currency conversion) and maintain session consistency.

C. Information from Third Parties

We may also receive information from:

  • Service providers such as Shopify (store hosting).

  • Payment processors for transaction verification.

  • Analytics and advertising partners for insights and personalization.

4. How We Use Your Personal Information

  • Providing products and services: order fulfillment, payments, shipping, returns, and reviews.

  • Marketing and advertising: sending offers, displaying tailored ads, and improving relevance.

  • Security and fraud prevention: detecting and preventing unauthorized activities.

  • Customer support: responding to inquiries and improving user experience.

5. Cookies

Like many websites, we use cookies and similar technologies to:

  • Enable essential site functions (shopping cart, secure checkout).

  • Improve performance and usability.

  • Measure site activity and traffic.

  • Display relevant advertisements.

You may manage cookies via browser settings or our site banner. Disabling cookies may affect site functionality.
For Shopify-related cookies, visit the Shopify Cookie Policy.

6. How We Disclose Personal Information

We may share your information in the following ways:

  • With service providers: IT, payment, logistics, cloud storage, and support providers.

  • With business and marketing partners: operating under their own privacy policies.

  • With affiliates: for internal and operational purposes.

  • With your consent: e.g., social media integrations.

  • For legal or business reasons: mergers, acquisitions, legal requirements, or protection of rights.

We do not sell or share sensitive personal information to infer characteristics about you.

7. Third-Party Websites and Links

Our Site may contain links to third-party websites.
We are not responsible for their privacy or security practices.
Please review their privacy policies before using those sites.

8. Children’s Data

Our Services are not intended for children under 16.
We do not knowingly collect personal data from minors.
If you believe your child has provided personal information, contact us to request deletion.

9. Security and Retention

We take reasonable measures to protect your data. However, no system is completely secure — please avoid sending sensitive information over insecure channels.

We retain your personal data only as long as necessary to:

  • Provide our Services,

  • Comply with legal obligations,

  • Resolve disputes, and

  • Enforce agreements.

10. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Request a copy (data portability).

  • Restrict or object to processing.

  • Withdraw consent (where applicable).

  • Manage or unsubscribe from communications.

We will not discriminate against you for exercising your rights.
We may verify your identity before processing such requests.

11. Complaints

If you have concerns about how we process your data, contact us directly.
You may also file a complaint with your local data protection authority.

12. International Users

Your personal data may be transferred and processed outside your country, including in the United States.

When data is transferred outside Europe or the UK, we rely on recognized legal safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) or their UK equivalents.

13. Contact Us

For any questions, concerns, or privacy requests, please contact:

📧 info@elurelia.com
📍 30 North Gould Street, Ste 29407, Sheridan, WY 82801, USA

For EU/UK residents, we will appoint an EU/UK representative as required by law.
Their details will be published here once appointed.

14. Company Info

Company Name: Band of Brothers LLC
Company Registration Number: 2022-001146155
Company Address: 30 North Gould Street, Ste 29407
Sheridan, WY, 82801, USA